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Fleet Management FAQ

What is Rental Management?
This program is designed to allow RV or Travel Trailer owners (or those who would to purchase a new RV or Travel Trailer) derive substantial income from their motorhome or travel trailer while retaining the use of it when they want to go camping. This program is tightly managed and dedicated to maintaining the owners RV or Travel Trailer in excellent condition. This program is perfect for the RV or Travel Trailer owner that can't use their RV or Travel Trailer enough to justify owning it or those that need additional tax deductions.

Depending on the unit, owners can make as much as $4,000 to $20,000.00 per year off the rental of their unit. In addition to the income, there are many
tax benefits to this program. You supply the RV or Travel Trailer and we do all the rest. We have the renters and a stringent screening process. We maintain the unit, collect the rental fees and damage deposits and send the owner an itemized statement and check once a month. If you're interested in learning more about this program, contact us today.


What about potential Tax Benefits?
Once the RV or Travel Trailer is enrolled in our program, you'll be able to enjoy many tax benefits. Check with your account about how you can benefit from these tax benefits:

1.) Depreciation - Most of our owners use a 5 year depreciation schedule for income tax purposes. Many can take 52% during the first 2 years alone.

2.) Expenses - You'll be able to deduct insurance premiums, maintenance costs and any upgrades you might want on your motorhome. These now become business expenses.

 

How much money can I make?
The amount of income you derive from consigning your RV or Travel Trailer depends on many factors. Depending on the unit, owners can make as much as $4000 to $20,000.00 per year off the rental of their unit. In addition to the income, there are many tax benefits to this program. We make no guarantee as to how much
money our owners will earn.

How do I know my RV or Travel Trailer won't get torn up?
Hands down, this is the single biggest concern of RV or Travel Trailer owners. The long and the short of it is that the renter is on the hook for almost everything. The only exceptions are the normal wear items. Each renter is screened extensively. When we fill out the Customer Information screen on our computer, we get answers to over 30 questions and record them, such as home and work address, home and work phone numbers, social security number, driver's license number, auto insurance company, agent and policy number plus many more. When we take the reservation, we complete a background check for their credit and driving record.

Each renter is given an extensive walk-through on the unit and must sign the Operating Instructions Sheet. In addition, we take several digital pictures
of each unit just before it goes out. This keeps them from coming back later and saying the reason something broke or got damaged was because we didn't
tell them how to operate it. In addition, each renter is required to read and sign the Terms and Conditions. These terms and conditions were written
to protect the coach, the owner of the coach and Rent-a-RV, Inc. They clearly spell out what the renter is responsible for and the penalties involved if they don't adhere to them.

Every RV or Travel Trailer is clean, and thoroughly inspected before it leaves. The customer signs that it's in good condition and that they agree to return it full of fuel and clean. If they don't, we clean it and or gas it and charge the renter. On the Vehicle Out form, it clearly states that we have 10 days to inspect the unit before refunding the renters damage deposit. This gives us enough time to check the unit carefully for anything that might be hidden.

None of these things are of any use if we can't collect from the renter if damage occurs. To make certain we will be able to collect, each renter must
pay for the rental in advance plus leave us a Damage Deposit. The renter must sign to authorize us to charge any balance due on their credit card. With this credit card authorization, the customer can't successfully dispute our charges to their credit card company.

What about insurance?
When you enroll your coach in our program, we must add it to our master insurance policy. You can drop your current insurance because our policy covers you, your coach, the renter and us. We keep a copy of the master policy on hand at all times and welcome our coach owners to go over it or speak with our insurance company to answer any questions they might have. As a rule, our coverage is considerably better than an individual policy. The renter is responsible for the deductible. The cost of the insurance depends on the value of the coach and whether it's a motor home or a travel trailer. The rates are slightly higher than an individual policy but the broader coverage is essential. Your individual policy won't cover you or the coach if the unit is for hire. The insurance premiums are deducted from your rental income each month and it's clearly spelled out on the Owners Statement.

What if I want to use my coach?
It's very simple. When you know you want to use the coach, call us and we'll reserve it for you just as though you were any other renter. When you pick
it up, it will be full of fuel, water and propane. We'll light the refrigerator and water heater for you and check all the appliances, generator, etc. All we ask is that you return it full of fuel, propane and cleaned so that it's ready to go out on the next rental. If we have a reservation on your coach for the period you want to use it, we'll either switch them to another unit, offer you one of our other coaches (at a huge discount) or cancel the reservation. The choice will be yours and you always have the final authority.

How do I know my coach will be properly maintained?
In most cases, our maintenance procedures are far more strict than the average owner's. When a motor home goes into the program, we fill out a vehicle information screen in our computer. One of the questions it asks is how often we want to perform maintenance on this vehicle. We also are required to enter the mileage when we receive the coach and the computer keeps track of how many miles are put on it. Each time a renter picks up the unit, we record the actual mileage and the generator hours. When they return, we again record the mileage and generator hours. When the unit has 3,000 miles on it since the last service, the computer automatically prompts us to let us know it's time to service this unit. When so prompted, we will change the oil & filter, check the transmission fluid, radiator coolant, brake fluid, batteries and tires for proper wear.

Are people allowed to smoke in my coach?
No! We don't allow smoking in any of our rental units. There is far too much risk that the upholstery or carpet could be damaged and many people are sensitive to the smell of smoke. Every renter must sign a sheet that clearly states that there is no smoking allowed in the coach. If they choose to ignore this rule, they will forfeit their entire security damage deposit so the coach can be fumigated and professionally cleaned to remove the after-effects from the smoke. This charge is purposely high to deter even the most stubborn renter.

Who is allowed to drive my RV or Travel Trailer?
We pick up and deliver the unit. Therefore there is no liability in terms of accidents or a renter driving irresponsibly.

What if my unit doesn't rent?
How often your unit rents depends largely on what it is. Smaller travel trailers rent well for weekends and vacations. Motor homes and tent campers are by far the fastest rentals. Luckily in Arizona, demand is far greater than our supply. We expect averages between 12 and 21 days of rental per month (depending on season). While we can't guarantee the number of rentals your unit will have, we are located in an excellent market where rentals occur 365 days per year. At some point we will cap the number of units in our fleet. We are committed to our coach owners and will not allow our supply to dilute the owners income.

How and when do I get paid?
Owners statements and checks are mailed around the 15th of every month. Each owner is paid for all rentals that returned and closed out during the previous month. The computer generated owners statement consists of pages indicating the charges or credits for that month, the renters names, dates, miles driven, generator hours and of course the total amount due the owner.


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